Kept in communication with me. Let me know costs up front. Great service. Would recommend.

Very thorough and conscientious and kept me aware of what was going on. And then let me know the cost

Very professional. Kept me informed throughout my service. Didn’t have to wait long at all. Very satisfied

Great group of people. Very professional. Worked hard to make sure we were where we wanted to be on payments. Very knowledgeable on questions we had

Great communication on what stages of the service and wash my vehicle was in. Friendly staff.

Ron took great care of me. I will be back.

Great employees-Fantastic Job-Wonderful Experience-Will be a return customer when needed-

Same day fast service for a tire repair and rotation. Friendly staff.

My visit was pleasant and the courtesy ride to my home was enjoyable.

I was back due to oil pan thing, leak Parts are being ordered, another appt will be set and hopefully all will be good to go

Your Salesman Kevin Lopez is a very pleasant, kind and caring person to talk to and conduct business with! He certainly gives SHOTTENKIRK AT FORT MADISON an OUTSTANDING REPUTATION and makes it a great place to buy vehicles! Mr. Kevin Lopez, makes for a very enjoyable experience and a MEMORABLE PLACE TO PURCHASE VEHICLES! I HIGHLY RECOMMEND HIM FOR A WELL DESERVED PROMOTION AND TO A MUCH HIGHER PAY SCALE! Sincerely, Ralph Zaehringer and Cathy United States Air Force Retired

Friendly. Always checks with me before doing any extra work. Appreciate quick and efficient service

Loved Kevin . Nobody was pushy. Made it a nice experience

We are very pleased with Shottenkirk and love our new Encore!

Wonderful service as always!! I highly recommend!

they go above and beyond to satisfiy

Easy to work with to make the deal try them you'll like them

I went in for just a tire rotation but had another problem that just came up. They worked me in the same day without an appointment as I had to leave town.

New tires and alignment. Great job

Quick and good service